I just wanted to thank Brian and Kelly for helping me last March. We were invited to dinner to talk about our timeshare and Kelly sat and ate with us and explained how we were paying too much in fees to our resort and that we were limited on our trading through our exchange company. I got allot of questions answered of why I could never get the vacations I wanted with my timeshare. By the end of our meeting Brian, Kelly's boss came and sat with us and was able to save us over $1100 a year on resort fees. We just booked our first trip with our new program and leave in a month to go to New York!!! Thank you again Kelly you were so nice; And Brian, thank you for taking the time to listen to all of our problems and helping us out. You guys are the best! My husband is even excited and that's a tough thing to see happen. ;) We'll let you know how the trip went!